Privacy Policy

Privacy Policy

Last Updated: 13 July 2024

Welcome to Utah Mechanical Heating and Air Conditioning. We value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website [utahmechanicalhvac.com] (the "Site"). Please read this Privacy Policy carefully. If you do not agree with the terms of this Privacy Policy, please do not access the Site.

1. Information We Collect

We may collect information about you in a variety of ways. The information we may collect on the Site includes:

Personal Data

Personally identifiable information, such as your name, shipping/billing address, email address, and telephone number, and demographic information, such as your age, gender, hometown, and interests, that you voluntarily give to us when you register with the Site or when you choose to participate in various activities related to the Site, such as online chat and message boards.

Derivative Data

Information our servers automatically collect when you access the Site, such as your IP address, your browser type, your operating system, your access times, and the pages you have viewed directly before and after accessing the Site.

Financial Data

Financial information, such as data related to your payment method (e.g., valid credit card number, card brand, expiration date) that we may collect when you purchase, order, return, exchange, or request information about our services from the Site. We store only very limited, if any, financial information that we collect.

Mobile Device Data

Device information, such as your mobile device ID, model, and manufacturer, and information about the location of your device, if you access the Site from a mobile device.

2. Use of Your Information

Having accurate information about you permits us to provide you with a smooth, efficient, and customized experience. Specifically, we may use information collected about you via the Site to:

- Create and manage your account.

- Process your transactions and send you related information, including purchase confirmations and invoices.

- Send you administrative information, such as information about the Site and changes to our terms, conditions, and policies.

- Improve the Site and our services.

- Respond to your comments, questions, and customer service requests.

- Monitor and analyze usage and trends to improve your experience with the Site.

- Protect against fraudulent, unauthorized, or illegal activity.

- Comply with legal obligations.

3. Disclosure of Your Information

We may share information we have collected about you in certain situations. Your information may be disclosed as follows:

By Law or to Protect Rights

If we believe the release of information about you is necessary to respond to legal process, to investigate or remedy potential violations of our policies, or to protect the rights, property, and safety of others, we may share your information as permitted or required by any applicable law, rule, or regulation.

Third-Party Service Providers

We may share your information with third parties that perform services for us or on our behalf, including payment processing, data analysis, email delivery, hosting services, customer service, and marketing assistance.

Business Transfers

We may share or transfer your information in connection with, or during negotiations of, any merger, sale of company assets, financing, or acquisition of all or a portion of our business to another company.

4. Tracking Technologies

We may use cookies, web beacons, tracking pixels, and other tracking technologies on the Site to help customize the Site and improve your experience. When you access the Site, your personal information is not collected through the use of tracking technology. Most browsers are set to accept cookies by default. You can remove or reject cookies, but be aware that such action could affect the availability and functionality of the Site.

5. Third-Party Websites

The Site may contain links to third-party websites and applications of interest, including advertisements and external services, that are not affiliated with us. Once you have used these links to leave the Site, any information you provide to these third parties is not covered by this Privacy Policy, and we cannot guarantee the safety and privacy of your information.

6. Security of Your Information

We use administrative, technical, and physical security measures to help protect your personal information. While we have taken reasonable steps to secure the personal information you provide to us, please be aware that despite our efforts, no security measures are perfect or impenetrable, and no method of data transmission can be guaranteed against any interception or other type of misuse.

7. Policy for Children

We do not knowingly solicit information from or market to children under the age of 13. If we learn that we have collected personal information from a child under age 13 without verification of parental consent, we will delete that information as quickly as possible.

8. Controls for Do-Not-Track Features

Most web browsers and some mobile operating systems include a Do-Not-Track ("DNT") feature or setting you can activate to signal your privacy preference not to have data about your online browsing activities monitored and collected. No uniform technology standard for recognizing and implementing DNT signals has been finalized. As such, we do not currently respond to DNT browser signals or any other mechanism that automatically communicates your choice not to be tracked online.

9. Options Regarding Your Information

You may review, change, or terminate your account at any time. Based on the applicable laws of your jurisdiction, you may have the right to request access to the personal information we collect from you, change that information, or delete it in some circumstances. To request to review, update, or delete your personal information, please contact us at [email protected] 801-200-6060.

10. Updates to This Privacy Policy

We may update this Privacy Policy from time to time in order to reflect, for example, changes to our practices or for other operational, legal, or regulatory reasons. We will notify you of any changes by updating the "Last Updated" date of this Privacy Policy. We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information.

Contact Us

If you have questions or comments about this Privacy Policy, please contact us at:

Utah Mechanical Heating and Air Conditioning

4015 Grenwood Circle

Ogden, UT 84405

801-200-6060

[email protected]

Meet the team

Our Excellent & Expert Staff

A smiling man in a blue shirt and blue jeans, representing Zachary Baldwin from Utah Heating and Air Conditioning Service.

Zachary Baldwin (HVAC Wizard)

A woman in a green shirt and glasses, identified as Emily Shetterly, Admin at Utah Heating and Air Conditioning Service.

Emily Shetterly (Admin)

A young boy holds a wrench beside an air conditioner, showcasing his interest in HVAC work at Utah Heating and Air Conditioning.

Waylon Bailey (CEO)

Our Testimonials

What Our Clients Say

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Ogden, UT, USA

FAQS

How often should I have my HVAC system serviced?

You should have your HVAC system serviced twice a year, once in the spring and once in the fall. This will help to ensure that your system is running efficiently and effectively, and it will also help to identify and prevent any potential problems.

What are the benefits of having a programmable thermostat?

A programmable thermostat can help you to save money on your energy bills by allowing you to control the temperature of your home when you are not there. You can program your thermostat to turn down the heat in the winter and turn up the air conditioning in the summer when you are away or asleep.

What is the best way to choose the right size HVAC system for my home?

The best way to choose the right size HVAC system for your home is to have a load calculation performed by a qualified HVAC contractor. This calculation will take into account the size of your home, the number of windows and doors, the insulation value of your walls and attic, and the climate in your area.